Eeqq Terms and Conditions – Read Before Joining the Platform

1 General Terms & Conditions

Eeqq (bundles.bio) is an online gaming platform offering a range of gaming services for users in Bangladesh and internationally. These Terms and Conditions constitute a legally binding agreement between eeqq and any user of the platform.

By using our platform, you confirm that you have read, understood, and agreed to comply with these Terms and Conditions. If you do not agree with any of the terms, please refrain from using the platform.

• These terms may be updated at any time; continued use of the platform after any changes will be considered as your acceptance of the revised terms.
• Eeqq's services must only be used for lawful purposes.
• It is solely the user's responsibility to comply with the local laws of their country.

2 Account Rules

The following conditions must be met to open an account on eeqq:

• Age Restriction: Registrants must be at least 18 years of age. Minors are strictly prohibited from opening an account on eeqq.
• One Account Policy: Only one account is permitted per person, household, or device.
• Accurate Information: All information provided during registration must be accurate and truthful. eeqq reserves the right to terminate any account found to contain false information.
• KYC Verification: A Know Your Customer (KYC) identity verification process may be required before processing a withdrawal. You will need to submit a copy of your national ID card or passport.
• Account Security: Keep your password and login details strictly confidential. You must not allow anyone else to use your account.

3 Deposit and Withdrawal Policy

The following rules must be strictly followed for all deposits and withdrawals on eeqq:

• The deposit and withdrawal method must be the same (for example, if you deposit via bKash, your withdrawal will also be processed via bKash).
• KYC verification must be completed before your first withdrawal.
• If an unusual transaction is detected, eeqq may temporarily suspend the payment pending investigation.
• Deposits and withdrawals from third-party accounts are strictly prohibited.

4 Bonus & Promotion Terms

Eeqq regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to comply with those terms may result in the bonus being forfeited.

• Welcome Bonus: New members will receive a bonus on their first deposit. The required wagering must be completed before any winnings can be withdrawn.
• Wagering Requirements: Bonus amounts typically require a wager of 15x to 30x. Visit the specific bonus page for exact details.
• Bonus Validity: Each bonus has a set validity period, typically between 7 and 30 days. Any unused bonus will expire at the end of this period.
• Multiple Bonuses at Once: Only one bonus may be active at a time.
• Bonus Abuse: Any use of dishonest methods to exploit bonuses will result in forfeiture of the bonus and all associated winnings.

5 Gaming Policy

The following rules must be observed while playing games on eeqq:

• All game outcomes are determined by a Random Number Generator (RNG), which is fully impartial and certified.
• Attempting to manipulate the outcome of any game or using automated software is strictly prohibited.
• If a technical issue occurs during a game, the bet for that round will be voided and the stake will be refunded.
• Sports Betting payouts are calculated based on official match results.
• In Live Casino, the dealer's decision is final.

6 Prohibited Activities

The following activities are strictly prohibited. If any such activity is detected, the account will be permanently suspended:

• Opening multiple accounts under the same identity
• Impersonating yourself or another person
• Bonus Abuse or Bonus Hunting
• Money laundering or introducing illegally obtained funds
• Attempting to cheat or hack any game
• Threatening or harassing other users on the platform
• Using automated bots or software to play games
• Using a third-party credit card or payment account

7 Privacy and Data Protection

Eeqq takes the privacy of your personal information very seriously. Any data we collect is used exclusively to improve the quality of our services.

• Your personal information is never sold or shared with third parties.
• Documents submitted for KYC are stored securely and used solely for verification purposes.
• We use cookies and tracking technologies; for details, please see our in the Privacy Policy will be available.

8 Account Closure and Suspension

Eeqq may temporarily suspend or permanently close any account under the following circumstances:

• If these Terms and Conditions are violated
• If fraud or dishonest activity is suspected
• If KYC Verification Fails
• Upon request by law enforcement authorities
• When a user submits a self-exclusion request

You may also close your account at any time by contacting our support team. Any valid balance remaining at the time of closure will be returned through the designated process.

9 Limitation of Liability

Eeqq is not liable for the following:

• Losses from game or betting interruptions due to loss of internet connection
• Delayed transactions due to third-party payment gateways
• Losses resulting from sharing your account credentials with another person
• Temporary service interruptions due to server downtime or technical errors

10 Right to Amend Terms & Conditions

Eeqq reserves the right to modify these Terms and Conditions, in part or in full, at any time. Any updates will be published on the platform following such changes.

• Users will be notified of major changes via email or in-platform notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• You may close your account if you do not agree to the updated terms.

11 Contact & Complaints

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact our support team:

• Live Chat: Chat with us via Live Chat on any page of the platform (available 24/7)
• Email: [email protected] (response within 24–48 hours)
• FAQ: For answers to common questions our FAQ page View

Complaints will be resolved within 7 business days of submission. Complex cases may take longer, but we are always committed to providing the fastest possible resolution.